How do I insert or delete lyrics?

You can use the contextual menu to insert or delete lyrics.

• If you have a mouse, you can simply use Right-click to open the contextual menu.

• If you're using a Mac, you can use Control-click to open the contextual menu. On a trackpad, you can use a two-finger tap.

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Can I add my own background image?

Unfortunately, Superstring does not support background images currently.
You can only change background colors.

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How do I play my Superstring movie(.flv)?

Use these applications to play Superstring movie.
All of these applications are free.

• Mac: Any Video Player, VLC media player
• Windows: VLC media player, Naver Media Player

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How do I convert my Superstring movie(.flv) to other format?

Use these applications to convert Superstring movie to other format.
Both of applications are free.

• Mac: Smart Converter
• Windows: Freemake Video Converter

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I can't type Non-English Language

Unfortunately, Superstring does not support all languages currently.
However, Sidebar > More > Settings > Check "use multiple languages".
Then maybe you can see some of Non-English languages.

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How to scroll the editor screen?

There're two different ways to scroll the editor screen.

• Just use the scroll wheel on your mouse. If you're using trackpad, you can use the Two finger swipe(http://support.apple.com/en-us/ht4721).

• Scroll bars will only appear when you are scrolling. When not scrolling, they disappear to not get in the way of your content. To use scroll bar, point your mouse at the right side of the lyrics table. In a second, the scroll bar will appear and you can scroll it.
  

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Error #0: "Sorry, an error has occurred."

To resolve this issue, remove and reinstall Superstring and Adobe AIR. Please follow these steps:

1. Uninstall Superstring and Adobe Air through Control Panel. Don't worry, your data won't be deleted.
2. Download and run Microsoft Fix it. Go through the uninstall process and remove Superstring and Adobe AIR.
3. If the C:\Program Files\Superstring folder exists, delete it.
4. Install the latest version of Adobe Air.
5. Install the latest version of Superstring.
6. Restart your computer and check Superstring works fine. If not, install again Superstring(Step 5).

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How do I uninstall Superstring?

Mac:

1. Enter Launchpad. 
   
2. Click and hold on an Superstring icon until you see all icons jiggle.
   
3. Click the "x" button in the upper-left of Superstring icon.
   
4. Click "Delete" in the confirmation dialog to delete the Superstring.

Tip: If you want to reinstall Superstring, open Mac App Store, click the Purchases icon, then click on the "Install" button for Superstring.

Windows:

1. Go to the Start menu > Control Panel. (Windows 8 users: Learn how to access the Control Panel)
   
2. Click Programs and Features.
   
3. Double-click Superstring.
   
4. Click Uninstall from the confirmation dialog.